Last updated: March 4, 2026
ArbreCRM is a software-as-a-service platform designed for tree service companies. We provide business management tools including client management, quoting, job scheduling, invoicing, and permit tracking.
For questions about this policy, contact us at support@arbrecrm.com.
Account Information
When you create an account, we collect your name, company name, email address, and password (stored as a bcrypt hash — we never store your plain-text password).
Business Data
We store the data you enter into ArbreCRM: client records, quotes, jobs, invoices, permits, equipment records, and related files (photos, signatures). This data belongs to you.
Usage Data
We may collect basic usage information such as pages visited and features used to improve the product. We do not sell this data.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
ArbreCRM uses the following third-party services to operate:
Each of these services has its own privacy policy governing their use of data.
Your data is stored in a PostgreSQL database hosted by Supabase in the Canada (ca-central-1) region. Data is isolated per account using tenant-level security. Files (photos, signatures, permit images) are stored in Supabase Storage.
We use HTTPS for all data transmission, bcrypt for password hashing, and JWT tokens for session authentication.
We retain your data for as long as your account is active. If you cancel your subscription, your data is retained for 30 days before permanent deletion. You may request earlier deletion by contacting us.
You have the right to:
To exercise these rights, contact us at support@arbrecrm.com.
We use only essential cookies required for authentication and security. See our Cookie Policy for details.
We may update this policy from time to time. We will notify you of significant changes by email. Continued use of ArbreCRM after changes constitutes acceptance of the updated policy.